Questions & Answers

What is the cost of delivery?

Delivery is free of charge.

 

What is the delivery time?

Depending on the country of delivery, on public holidays, the delivery time is 3-5 working days.

 

Do you make bespoke jewellery?

Yes, our art studio makes jewellery according to specific and special requests of the customers. Please submit all enquiries using the Contact Us tab.

 

Are there real watch parts in the jewellery?

Yes, there are genuine watch mechanism parts in our designer jewellery, which come from watchmaker scrap, that is, worn, damaged or worthless, from the perspective of a watchmaker, watch parts.

 

How to clean jewellery so as not to damage it?

Jewelry can be cleaned using warm, soapy water and a soft cotton or microfibre cloth. Parts made of silver can also be cleaned using dedicated polishing cloths designed specifically for this purpose. The surface of the resin should not be cleaned with silver polishing cloths or other abrasive/polishing materials. Toothpaste, ash and similar methods, which may damage both the silver and the resin, must not be used to clean the jewelry.

 

Where do you deliver?

We deliver all over the world. We use a reliable courier service that prioritises timely and safe delivery.

 

How to place an order correctly?

Once you have chosen the right product, use the ADD TO CART button. The next step is to select payment and confirm your choice by pressing the ORDER NOW button. The next step is to select the PLACE AN ORDER button and complete all the required fields marked with an asterisk. We then click on the SUMMARY button and check that all the data has been entered correctly. If the data is correct, select the CONFIRM ORDER button. The next step is to click on the PAY button; then you are redirected to the selected payment method page. All transactions are fully secured with a security certificate. Once you have completed the above steps, you receive a confirmation of your order to the email address indicated in the earlier stage of placing the order.

  

Do I have to be a registered user to place an order?

There is no need to register to place an order in our shop. In the column: Purchase without registration, select the Place an order button and proceed to the next step.

 

What does the delivery process look like?

Once the product of your choice has been prepared, a courier picks up the order from our studio and delivers the parcel to the address indicated in your order.

 

What is an art print called Fine Art or Giclée?

We are pleased to present to you our professional image-to-paper conversion using advanced technology, known as fine art printing or Giclée. By using very high-resolution files of the original work, we managed to preserve its authenticity and beauty. The image was then faithfully reproduced on a high-end plotter with pigment-based inks and a special premium-coated paper to meet the demanding requirements of modern imaging systems and the highest standards in terms of density, colour gamut volume, tonal transitions and image sharpness. All this to preserve the finest details that make the image unique.

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